• Good administration knowledge of Microsoft Windows Server 2003 - 2012
• General knowledge of Active Directory, Group policies, DNS, DHCP
• Experience with Scripting languages (Powershell, VBS) is a plus
• Experience with MS SCCM or similar OSD / SW Distribution systems is an advantage
• Experience with VMware and Citrix XEN virtualization technologies (XenServer, Citrix Provisioning Services) is a plus
• Bachelor's degree in ICT or corresponding experience in respective field.
• Very good command of spoken and written English
• German language skills are a plus
• Certifications related to the requested skills are welcome
• Ability to work in multinational virtual teams spread around the world.
• Experience in working in an ITIL orientated company is a plus.
• Willingness to travel on short business trips abroad
• Friendly team, modern environment
• Mobile phone, notebook
• 5 weeks of holidays
• Meal vouchers
• Contribution to the pension fund
Duties and responsibilities
• Provide 2nd and 3rd level support of several internal company Citrix XenApp environments as well as Citrix farms at our customers.
• Handle Incident, Problem and Change management tickets in accordance with SLAs.
• Participate in 3rd level projects aimed on improvements of existing TS environments and design, development and build of new ones.
• 2nd level support on-call duty in non-business hours
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