Network video / Collaboration / IP telephony/network Engineer (GER) Praha

  • Místo pracoviště: Praha
  • Zadavatel: MANPOWER, s.r.o.
  • Odpovědná osoba: Alexandra Vorobyová
Odpovědět na inzerát Uložit na později
ID: 1475368 značka: MP 22538 Aktualizováno minulý měsíc


Would you like to work for one of the leading ICT companies in the world? The company which cares about its employees and provides opportunities for continuous development? In this role, you will support the clients – leaders in their field and work in the innovative and forward thinking environment.

CCNA Collaboration OR approximately 2+ years experience with supporting Cisco Unified Communications solutions
Experience and/or certifications with one or more of the following vendors and technologies is a big plus: Polycom, Peterconnects (JDM Software), Andtek, Voxtron, ARC Attendant, Aurenz, NICE, MIND, Creston, Calabrio, Fenestrae, IPTrade, ACME Packet/Oracle SBC, Audiocodes, NewVoice, Sonus/Ribbon SBC
Experience with CUAC, UCCX, UCCE and UCS-B/UCS-C is an advantage
Previous experience in communication with customer to resolve issues
Good English & German (at least B2 Level)

Company’s operation hours are from 6am until 6pm, you will be required to work an 8 hour schedule during these hours (typical shifts are from 6 am and 9 am). The team also provides on-call support outside the core hours which is compensated additionally.


5 weeks of vacation
3 sick days per calendar year
Contribution to the pension insurance
Contribution for public transport
Annual bonus 10%
Paid sickness leave in the amount of basic salary for the period up to 3 weeks per year
Over standard health care
Meal tickets
Refreshment (coffee, tea, water on work) for free
Notebook and mobile phone including data tariff per company standards
Paid referral bonus system

Pracovní náplň

Provide remote technical support to the end-users
Identify root cause of incidents
Ensure resolution of incidents and service requests
Participate in performance reviews, identify causes of performance shortcomings and provide suggestions for improvement
Review the recurring or high impact incidents and manage them through problem management process

Odpovědět na inzerát

Zadavatel pozice

MANPOWER, s.r.o.

Odpovědná osoba: Alexandra Vorobyová Telefon: +420 702 085 425 Mobil: +420 702 085 425 Web:

Na Florenci 2116/15
110 00 Praha 1

MANPOWER, s.r.o.

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