L1 Service Desk Support with German |NEW project| Praha

  • Plat: 45000 - 55000 Kč za měsíc
  • Typ úvazku: Plný úvazek
  • Místo pracoviště: Praha
  • Zadavatel: Grafton Recruitment, s.r.o.
  • Odpovědná osoba: Dvořák Adam
ID: 1825824 značka: 407326 Aktualizováno před 3 měsíci

Pracovní náplň

Are you an experienced L1 Technical Supporter and you would like to grow and gain more technical IT experience?

Do you speak German and English?

Then apply right now, this position is perfect for experienced L1s who want to grow for L2 and more.

These will be your daily IT support responsibilities:
  • Replying to questions: Hardware, software and network related
  • Directly managing technical issues closely with the L2 Support
  • Helping users to install their apps
  • Troubleshooting
  • Service Request management, User management
  • Identification and documentation of technical issues
  • Empathetic approach towards clients/internal employees and their needs
  • Redirecting complex issues to higher positions
  • Creation and contribution on manuals
  • Goal to achieve the best customer feedback


  • Advanced level of spoken and written English (B2+/C1) and German (B2+)
  • Energetic, dynamic and pro-active approach
  • Communication, compassion and social skills are a must
  • It is a plus to have a Degree in Computer Sciences or similar (not needed)
  • Network security and anti-virus knowledge is an advantage (not needed)


  • 5 weeks of holidays
  • 4 Sick days
  • Meal vouchers
  • Referral bonuses
  • Multisport card
  • Refreshment in the office
  • Work on various projects
  • Professional and personal development
  • Developing of linguistic skills
  • Competitive salary and many other interesting benefits

Kontakt - zadavatel pozice

Grafton Recruitment, s.r.o.

Odpovědná osoba: Dvořák Adam Telefon: Zobrazit tel. číslo Web: https://www.grafton.cz/

Grafton Recruitment s.r.o.
Grafton Recruitment s.r.o.
55000 - 65000 Kč za měsíc
Grafton Recruitment s.r.o.
aktivní nabídka
Grafton Recruitment s.r.o.
50000 - 70000 Kč za měsíc

Pošleme vám 1x za den aktuální nabídky na podobné pozice

Toto je nabídka práce na pozici L1 Service Desk Support with German |NEW project|.
Hledáte-li zaměstnání v podobném pracovním oboru nebo hledáte-li nabídku práce ve městě Praha můžete pokračovat hledáním práce v dané kategorii nebo si vybrat z aktuální nabídky práce.