IT Service Desk Analyst with German and Czech

ID: 1782233 značka: 403627 Aktualizováno minulý měsíc

Požadujeme

Min. High School Education
Strong command of German (C1) and English (B2) but also Czech (B2)
Interest in the IT field
Great communication skills
Analytical mind
Previous experience in IT support is nice to have
Open to learning new things

Nabídka

25 dnů volna
pružná pracovní doba
13. mzda
stravenky 130 Kč/den od zaměstnavatele (celkově 180 kč/den)
Flexipass 550 Kč/měsíc (Sodexo)
plně hrazené kurzy na odborný rozvoj a školení
intenzivní využívání cizích jazyků a kurzy na pracovišti
akce pro zaměstnance a jejich rodiny
Goethe Institut kurzy a certifikáty (proplaceno)
CAE kurzy a certifikát (proplaceno)
Cervantes kurzy a certifikát (proplaceno)

Pracovní náplň

Can you speak fluent German and English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be:

Communication via phone and e-mail with customers/colleagues from Asian countries
Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
Forwarding the completed IT requests to the 2nd level of IT support
Updating data into the database
Working with IT service Desk tools on a daily basis
Cooperating with other departments and colleagues

Odpovědět na inzerát

Kontakt - zadavatel pozice

Grafton Recruitment, s.r.o.