Customer Service Representative with Hungarian Praha

Are you looking for a new job opportunity in customer service? Become a part of our team, which is responsible for customer care for our Hungarian market! Our goods are medical technology products, devices, power tools etc. The only thing you need is an advanced or good level of English, native or full business proficiency in Hungarian.

advanced or good level of English, native or business Hungarian
great communication skills
customer service experience
reliability

110 CZK meal voucher per day (90 CZK compensated by the company)
7 400 CZK/year financial contribution to sport/well-being activities
12 000 CZK/year cafeteria (Flexi Pass card vouchers)
3 000 CZK/year health care contribution (Flexi Pass card vouchers)
493 CZK/month public transportation allowance
up to 6 000 CZK contribution to language courses
MultiSport card possibility
3 sick days
5 weeks of holiday

professional communication with customers related to orders and inquiries, and the whole order cycle
handling of customer orders, inquiries and requirements (incl. order entry, coordination, invoicing-related activities etc.)
close cooperation with Sales, Supply Chain, other relevant internal functions and the transportation companies to best serve our customers
other Customer Service activities & customer care as assigned by Supervisor and/or Manager
responds to customer inquiries regarding orders, changes, cancellations, delivery dates, application of products, and pricing (directly or via coordination)
order entry and processing, order/delivery/invoicing-related activities
customer Service relevant issue resolution related to order cycle (customer complaints regarding billing, shipping delays and products)