Senior IT Onsite Support Praha

ID: 1829733 značka: 407611 Aktualizováno před 14 dny

Požadujeme

Advanced level of spoken and written English (B2+/C1)

Czech/Slovak (B2+/C1)
At least 3 years of experience with L1 and L2 Onsite support (management of HW and SW)
Tools similar to Active Directory are needed (ID and user administration)
Experience also from Onsite support (installations, PC, laptops, mobile devices)
ITIL experience or certificate

Nabídka

25 vacation days
Yearly bonus
Flexible home office
Great Location in Karlín
Newly refurbished modern office designed for engineers. 4-seat offices, no open space.
Positive atmosphere and company culture.
Stable environment
Start-up culture within providing stability of a corporate

Pracovní náplň

A well-established, gradually growing international company is currently looking for a Senior IT Onsite Support Technician.

Do you see yourself as an IT geek and you want to work both with HW and SW?

Do you want to be part of global changes, projects and IT Security tasks?

Then apply right now!

These will be your daily IT support responsibilities:

Replying to questions: Hardware, software and network related
System and application configuration, upgrades and maintenance
You will be receiving tickets globally and locally regarding service and HW changes
Being part of project management according to ITIL os SCRUM
Contribution on IT Security projects
Responsible for Wi-fi connection issues, LAN and WAN
Management of IT inventory and maintenance for newcomers
Helping fellow employees/users to install their apps
Identification and documentation of technical issues s
Creation and contribution on manuals
Goal to achieve the best customer feedback

Odpovědět na inzerát

Kontakt - zadavatel pozice

Grafton Recruitment, s.r.o.